Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from a Bluewave AI LLC website (the “Site”).

In addition, you agree to our Messaging Terms and Messaging Privacy Policy, which govern SMS and text communications related to our services.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about:

  • Pages or products you view

  • Referring websites or search terms

  • How you interact with the Site

This information is referred to as Device Information.

Technologies Used

  • Cookies: Data files placed on your device, often including an anonymous unique identifier. Learn more or disable cookies at http://www.allaboutcookies.org

  • Log files: Track site actions and collect IP address, browser type, ISP, referring/exit pages, and timestamps

  • Web beacons, tags, and pixels: Used to record browsing behavior

Order Information

When you make or attempt to make a purchase, we collect Order Information, including:

  • Name

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Email address

  • Phone number

Personal Information refers collectively to Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Process payments and fulfill orders

  • Arrange shipping

  • Provide confirmations and invoices

  • Communicate with you

  • Screen orders for fraud or risk

  • Send marketing communications (only if consented)

We use Device Information to:

  • Detect fraud and security risks

  • Improve and optimize website performance

  • Analyze customer behavior and campaign performance

Advertising & Analytics Partners

We work with advertising and analytics partners, including AppLovin, to deliver and measure advertising.

Learn more about AppLovin’s privacy practices here:
https://legal.applovin.com/privacy

Sharing Your Personal Information

We share Personal Information with third parties to operate our business, including:

We may also disclose information to comply with laws, subpoenas, or lawful requests, or to protect our rights.

Behavioural Advertising

We use Personal Information to provide targeted advertisements.

Learn how targeted advertising works:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-Out Options

You may also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/

Text Marketing & Notifications

By subscribing to SMS notifications, you consent to receive recurring automated marketing messages at the number provided.

  • Consent is not a condition of purchase

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

  • Message & data rates may apply

Checkout reminders may be triggered via webhooks if enabled.

Do Not Track

We do not alter our data collection practices when a Do Not Track signal is detected.

Your Rights (GDPR / CCPA / CPRA)

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (subject to legal obligations)

  • Opt out of “sale” or “sharing” of data

  • Limit use of sensitive personal information

  • Receive your data in portable format

  • Withdraw marketing consent at any time

To exercise your rights, email support@healu-us.com.
We may verify your identity before processing requests.

European residents should note that data may be transferred outside the EU, including to the United States and Canada, with appropriate safeguards.

Data Retention & Security

We retain personal data only as long as necessary or legally required.

We use encryption, secure servers, and access controls.
While no system is 100% secure, we take reasonable measures to protect your data.

Minors

The Site is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

Accessibility

Bluewave AI LLC is committed to digital accessibility.

If you experience difficulty using our site, please contact us at:

Changes to This Policy

We may update this Privacy Policy periodically.

When significant changes occur, we will update the effective date and provide notice where required.

Contact Us

For questions, complaints, or privacy requests:

Bluewave AI LLC – Privacy Team
Email: support@healu-us.com
Phone: +1 206 385 7941